Who we help
How can we help you?
Here’s where we could work together.
Businesses
Your people already understand your customers, your operations and the work that needs to be done. We help bring together the skills, systems and safeguards that allow AI to support the business as a whole.
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Not for profit & community organisations
The work of a not-for-profit rarely sits neatly. Staff, volunteers, governance, service delivery and community expectations all influence one another, and the way AI is used should support that.
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People keeping the role they have
The knowledge, judgement and experience you've developed matter. Building AI capability can help you adapt with confidence as workplaces, tools and expectations continue to evolve.
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People displaced by AI or economic change
When familiar paths change, there can be an opportunity to pause, reflect and look more broadly at what comes next. AI can be a useful companion for exploring ideas, possibilities and directions that may not have been visible before.
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Rural and remote Australia
Communities, industries and technology do not always evolve at the same pace. We help explore where AI can genuinely support local priorities, bringing people, opportunity and practical change together in ways that make sense for your community.
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Everyone else figuring this out
Not sure which box you fit? That's most people, honestly. Bring your questions - we'll figure out where to start, together.
Click for more infoKey qualifications
- Diploma in Information Technology Systems Administration
- Cisco IT Essentials Certificate
- Certificate IV in Training and Assessment
- Graduate Certificate in ICT Sustainability
- NCAS Level 1 Coach in Judo
- C Class National Referee in Judo
- PPCT Defensive Tactics Instructor
- Diploma of Judo
- Certificate IV in Small Business Management
- Senior First Aid Certificate
Key qualifications
- Certificate IV in Continuous Quality Improvement
- Graduate Certificate in Research
- Graduate Certificate in Higher Education
- Certificate IV in Teaching English to Speakers of Other Languages (CELTA)
- Master of Public Health
- Diploma of Health Science (Nursing)
- ORCID: https://orcid.org/0009-0005-2035-9461
Businesses
- Build AI capability across your business - Strengthen productivity and AI adoption across operations, HR, customer service and other key business functions.
- Team AI skills development - Build the knowledge, confidence and practical capability your team needs to use AI effectively.
- Automate repetitive work - Reduce time spent on routine tasks so your team can focus on higher-value activities.
- Compliance readiness - Prepare for Australia's evolving AI regulations with practical guidance and forward planning.
- AI risk advisory - Identify and manage legal, financial, operational and reputational risks associated with AI use.
- Agentic AI risk advisory - Understand and address the emerging risks of AI systems that can act with limited human oversight.
- Practical AI governance - Implement clear policies, registers and risk reviews that support day-to-day decision-making.
- Ongoing partnership and support - Access continued guidance, training updates, governance reviews and compliance reminders.
- AI vendor assessment - Select the right AI tools for your needs with independent, practical advice.
- AI incident response planning - Establish a clear process for responding when AI systems do not perform as intended.
- Tailored AI policies - Create practical policies that support consistent, responsible and compliant AI use.
- AI transparency and disclosure - Develop clear approaches for communicating when and how AI is being used.
- Regional and under-served business support - Apply AI in ways that are practical, relevant and aligned with your community and business goals.
- Board and leadership briefings - Equip leaders and directors with the knowledge needed for effective AI oversight and governance.
- AI governance reviews and health checks - Keep your AI governance, risk and compliance arrangements current as technology, business needs and regulatory expectations evolve.
- People-centred AI adoption - Keep human judgement, organisational values and real-world outcomes at the centre of every AI initiative.
Not for profit & community organisations
- Strengthen organisational capability - Improve how your organisation delivers services, coordinates volunteers and uses resources to support long-term impact.
- Team AI skills development - Build the knowledge, confidence and practical capability your staff and volunteers need to use AI effectively.
- Automate repetitive work - Reduce time spent on routine tasks so your team can focus on service delivery, reporting, grant writing and community outcomes.
- Compliance readiness - Prepare for Australia's evolving AI regulations with practical guidance and forward planning.
- AI risk advisory - Identify and manage legal, financial, operational and reputational risks associated with AI use.
- Agentic AI risk advisory - Understand and address the emerging risks of AI systems that can act with limited human oversight.
- Practical AI governance - Implement clear policies, registers and risk reviews that support responsible AI use, even with limited resources.
- Ongoing partnership and support - Access continued guidance, training updates, governance reviews and compliance reminders.
- AI vendor assessment - Select the right AI tools for your organisation with independent, practical advice.
- AI incident response planning - Establish a clear process for responding when AI systems do not perform as intended.
- Personalised AI policies - Create practical policies that help staff and volunteers use AI consistently, responsibly and with confidence.
- AI transparency and disclosure - Develop clear approaches for communicating when and how AI is being used in your services and operations.
- Regional and under-served community support - Apply AI in ways that are practical, relevant and aligned with the needs of your community.
- Board and committee briefings - Equip board and committee members with the knowledge needed for effective AI oversight and governance.
- AI governance reviews and health checks - Keep your AI governance, risk and compliance arrangements current as technology, organisational needs and regulatory expectations evolve.
- People-centred AI adoption - Keep human judgement, community needs and meaningful outcomes at the centre of every AI initiative.
People keeping the role they have
- Build AI capability for your role - Develop practical AI skills that help you work effectively and adapt to changing workplace expectations.
- Personal AI skills development - Build the knowledge, confidence and practical capability you need to use AI effectively at work.
- Automate repetitive work - Reduce time spent on routine tasks so you can focus on the work that benefits most from human judgement and expertise.
- Understanding workplace expectations - Learn how AI is being used in workplaces and what responsible use looks like in your role.
- Personal AI risk awareness - Understand the legal, professional and reputational risks associated with AI use and how to manage them.
- Understanding agentic AI - Learn about emerging AI systems that can act with limited human oversight and what they may mean for your work.
- Practical AI know-how - Access clear, plain-English guidance that helps you use AI with confidence and good judgement.
- Ongoing learning and support - Keep your knowledge and skills current as AI tools and workplace expectations evolve.
- Choosing the right AI tools - Learn which tools are most useful for your role and how to use them effectively.
- Managing AI mistakes and errors - Know what to do when AI outputs are inaccurate, inappropriate or unreliable.
- Understanding workplace AI policies - Make sense of workplace expectations, policies and guidelines for AI use.
- Confident AI disclosure - Learn when and how to communicate that AI has been used in your work.
- Accessible support, wherever you live - Access practical AI learning and support regardless of your location.
- One-on-one AI coaching - Receive personalised guidance focused on your role, goals and next steps.
- Regular check-ins and coaching support - Continue building confidence and capability through ongoing support and guidance.
- People-centred AI adoption - Keep your judgement, strengths and professional goals at the centre of how you use AI.
People displaced by AI or economic change
- Discover your next opportunity - Identify your strengths, transferable skills and opportunities for the next stage of your career.
- Build confidence and capability with AI - Develop practical AI skills that can support your career goals, whatever direction you choose next.
- Practical AI job-search support - Learn how to use AI to research opportunities, prepare applications and manage your job search more effectively.
- Understanding today's workplace expectations - Gain a clearer picture of how AI is being used at work and the skills employers increasingly value.
- Avoid common AI mistakes - Learn how to use AI effectively without relying on generic outputs that can weaken applications or interviews.
- Choosing the right AI tools - Learn which tools can genuinely support your job search, learning and career development.
- One-on-one career coaching - Receive personalised support focused on your strengths, options and next steps.
- Ongoing support and encouragement - Stay connected through regular check-ins that help maintain momentum, confidence and progress.
- Accessible support, wherever you live - Access practical guidance and support regardless of your location.
- People-centred career transition support - Keep your strengths, experience and goals at the centre of every step forward.
Rural and remote Australia
- Build AI capability wherever you're based - Develop the skills, knowledge and confidence to use AI effectively, no matter where you live or work.
- Personal and team AI skills development - Build the practical AI capability you, your team or your organisation need to work more effectively.
- Automate repetitive work - Reduce time spent on routine tasks so you can focus on the work that matters most.
- Flexible delivery, wherever you are - Access support remotely or on-site, ensuring location never limits your opportunities.
- Compliance readiness - Understand what evolving AI regulations mean for your organisation and how to prepare.
- AI risk advisory - Identify and manage legal, financial, operational and reputational risks associated with AI use.
- Agentic AI risk advisory - Understand and address the emerging risks of AI systems that can act with limited human oversight.
- Practical AI governance - Implement clear policies, registers and risk reviews designed for organisations of any size.
- Ongoing partnership and support - Access continued guidance, training updates, governance reviews and compliance reminders wherever you're located.
- AI vendor assessment - Select the right AI tools for your needs with independent, practical advice.
- AI incident response planning - Establish a clear process for responding when AI systems do not perform as intended.
- Personalised AI policies - Create practical AI policies that reflect your team, industry and operating environment.
- AI transparency and disclosure - Develop clear approaches for communicating when and how AI is being used.
- AI governance reviews and health checks - Keep your AI governance, risk and compliance arrangements current as technology, organisational needs and regulatory expectations evolve.
- Local knowledge, practical AI support - Combine your understanding of your community with AI approaches customised to your context and goals.
- People-centred AI adoption - Keep human judgement, community needs and meaningful outcomes at the centre of every AI initiative.
Everyone else figuring this out
- Build confidence and capability with AI - Learn how to use AI confidently, responsibly and effectively for the things that matter to you.
- Safe and responsible AI use - Understand how to use AI confidently while protecting your privacy, information and interests.
- Avoid common AI mistakes - Learn how to recognise unreliable outputs, misleading information and other common AI pitfalls.
- Understanding AI developments - Build a practical understanding of how AI is evolving and what that may mean for you.
- Ongoing learning and support - Continue building your skills and confidence as AI tools and opportunities evolve.
- Choosing the right AI tools - Learn which AI tools are best suited to your needs and how to use them effectively.
- Managing AI mistakes and errors - Know how to respond when AI outputs are inaccurate, inappropriate or unreliable.
- People-centred AI adoption - Keep your goals, judgement and real-world needs at the centre of how you use AI.
Your AI Advantage
Rules for AI are arriving.
Navigate the changes with confidence.
AI expectations are taking shape in Australia and around the world, and the businesses that prepare now will be better placed to lead into the future. We help you understand what applies to your organisation, put sensible guardrails in place, and create business-ready documents you can rely on. Our clear practical guidance is designed around your business and delivered at the right pace for you.
AI Efficiency Health Check
AI is only valuable if it's genuinely working for you. We take a close look at your current tools, workflows, and processes to pinpoint efficiencies, uncover new opportunities, and deliver a clear, practical report with recommendations to lift productivity and performance.
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AI Strategy Roadmap
Knowing where AI can create the most value for your business is just the first step. We work with you to understand your goals, processes, and challenges, then create a clear plan designed to deliver measurable results.
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AI Capability Training & Review
Ensure your team has the skills, confidence, and support to use AI effectively as your business evolves. We provide practical training tailored to your business, followed by ongoing reviews to help you maximise value, maintain momentum, and adapt to new AI capabilities and opportunities.
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Compliance Readiness
Build a comprehensive governance and compliance framework that enables your organisation to adopt AI confidently and responsibly. We work with you to develop the structures, documentation, controls, and processes needed to align with AS/ISO/IEC 42001, regulatory requirements, and industry best practice.
Click for more infoAI Efficiency Health Check
- Identify efficiencies and opportunities across your tools and processes
- Assess AI maturity and organisational readiness
- Automation and productivity opportunities mapped to your business
- Clear insight into the skills and training that will benefit your organisation the most
- Review data privacy, security, and responsible AI use in line with current best practice and Australian Standards
- Uncover overlapping tools and other inefficiencies to reduce your costs
- A clear report setting out recommendations and next steps, in order of priority
- A follow-up conversation to discuss our findings with your key people
Gain an independent, expert view of where AI can make the biggest difference for you and your business.
AI Strategy Roadmap
- Identify the highest-value AI opportunities for your business
- Prioritise initiatives based on impact, effort, and ROI
- Map opportunities across key business functions
- Define a phased implementation plan with clear milestones
- Align AI investments with your business strategy and growth objectives
- Receive a tailored roadmap with prioritised actions and next steps
Leave with a clear, actionable plan that helps your business adopt AI strategically, invest confidently, and focus on the initiatives that will deliver the greatest value.
AI Capability Training & Review
- Train your team to use AI productively and confidently
- Build practical skills using your real business processes and scenarios
- Improve adoption, consistency, and day-to-day effectiveness
- Identify new opportunities as AI tools and capabilities evolve
- Regular reviews to measure progress and refine your approach
Keep your people, processes, and AI capabilities moving forward with expert guidance, practical training, and continuous improvement.
Compliance Readiness
- Establish governance structures, roles, and accountability
- Develop policies, procedures, and supporting documentation
- Define risk management and control frameworks
- Create training and awareness programs for your team
- Implement monitoring, review, and audit processes
- Build a framework for ongoing compliance and continuous improvement
Receive a practical, business-ready compliance framework that supports responsible AI adoption, reduces risk, and demonstrates due diligence to customers, regulators, and stakeholders.
Services
Ways we can work together
Everything can start small - one session, one workflow, one workshop.
AI Coaching
AI is moving fast. Knowing what to use and how to use it is what makes the difference. That’s where we can help you. We start where you are now, and together we head toward where you want to be. You’ll leave with practical skills and a powerful toolkit that keeps paying off long after the session ends. Talk to us - we’ll help you work out what you need.
More infoAutomation Setup
We turn repetitive, manual tasks into automated workflows that save you time, reduce errors, and leave you with only the final approval. Designed around your business, each solution is tested, refined, and delivered with training so your team can use it confidently from day one.
More infoCompliance Readiness
The rules around AI are still being written but the risks are already here. Prepare your business to adopt and use AI with confidence. Whether you're just getting started or already using AI tools, we help you understand your current position, identify potential risks, and build the foundations needed for responsible, sustainable AI adoption in compliance with AS/ISO standards.
More infoOngoing Partnership
Get ongoing support that keeps your AI useful, safe and worth the investment as your business grows. We work with you over time, reviewing what's working, and improving what isn't. We keep your team confident and, along the way, we help you stay on top of compliance, finding new ways AI can save time, reduce risk and create value.
More infoWorkshops
Our workshops are practical and engaging, From beginner-friendly introductions to practical deep dives, each session makes AI genuinely useful for what you do. Participants leave with practical AI skills they can use straight away and the confidence to put them to work.
More infoAI Coaching
From $395
- Personalised one-on-one coaching
- Find your starting point with AI
- Bring a real task - eg, planning a holiday, writing awkward emails, household expenses - and leave with a solution
- Get better answers from AI, just by asking the right way
- Start with the simple things and make life easier
- Find out which AI tools are worth your time
- Choose from individual sessions, coaching packages, or ongoing support
Build the knowledge, skills, and confidence to make AI a valuable part of your life, with personalised support every step of the way.
Automation Setup
From $3,500
- Find the repetitive tasks costing your team the most time
- Show you the likely cost and time saved, before you commit to anything
- Connect your common systems so they talk to each other
- Build, test, and document each automation, step by step
- Hand each automation over ready to use, with your team trained and confident
- We help you keep your data secure whenever systems are connected
- Monitor and fine-tune each automation as your business grows
Gain a clear understanding of where your business stands today and what steps are needed to support safe, effective, and responsible AI adoption.
Compliance Readiness
From $2,950
- Identify governance, risk and compliance gaps across your AI use
- Review third-party AI tools and assess where they may create risk
- Create an AI tool register showing each tool, its purpose, risk level, and who is responsible for it
- Align your policies with current and emerging AI obligations, risk frameworks and relevant AS/ISO standards
- Set clear boundaries for safe and approved AI use
- Define accountability for AI decisions, approvals and oversight
- Prioritise actions so the highest risks are addressed first
- Train your team to recognise risky AI use and respond appropriately
- Keep evidence organised and ready for audits, reviews or client questions
- Monitor risks over time and update your plan every 6–12 months
- Screen new AI tools and vendors for risk before bringing them into your business
- Keep leadership informed about AI risks, priorities and actions.
Get compliance-ready now, with practical support that helps your business move forward confidently and responsibly.
Ongoing Partnership
From $1,950/month
- Regular reviews of AI tools, workflows, and automations, so your investment keeps paying off
- Ongoing fine-tuning and continuous improvement recommendations and support
- Strategic guidance as technology and business needs evolve
- Updated training and capability development for your teams
- Compliance and governance review updates
- Priority access to trusted AI expertise
- Long-term support focused on maximising return on investment
The strongest value comes when your business insight, our practical guidance and AI work together.
Workshops
From $195/seat
- Introduction to AI for beginners, through to advanced skill development
- Hands-on activities built around realistic workplace scenarios
- Practical skills your team can use straight away
- Strategies to improve productivity, efficiency and confidence with AI
- Content customised to your industry, team and business goals
- Delivered by qualified educators and experienced AI practitioners
- Flexible delivery in person, online or as a blended program
- Supportive learning that helps people feel confident to ask questions and try new skills
You bring the team. We bring the guidance. Together, the learning stays practical, relevant, and built around outcomes you can measure.
Our values
A partnership built on trust
PeopleForward AI is two Directors working together, grounded in respect. Our education and research are Indigenous-led, and cultural knowledge is treated as it should be - held by community, cared for responsibly, and never placed into AI tools.
Beside, not above
We stay with you until it works. No talking down, no leaving you with a login and good luck.
Clear, practical guidance
We explain AI clearly and practically, so you can understand your options and act with confidence.
Honest about AI
No hype, no fear. AI is a useful, fallible tool - and you stay the one in charge.
Culturally safe
Our Indigenising & Decolonising Framework guides how we teach, led by our Indigenous education lead.
Who we are
Two people, beside you
Aaron Hayes
Aaron leads client delivery, coaching and automation at PeopleForward AI, bringing a practical focus on making difficult things achievable. Across security, compliance, business ownership, vocational education, wildlife education, tour coaching and business mentoring, Aaron has built a practical, people-focused way of helping others move from uncertainty to clear next steps.
His background in online security and compliance helped shape PeopleForward AI’s approach to practical systems: know your obligations, keep good evidence, and review before problems emerge. Aaron has taught up to Advanced Diploma level in Australia and China, and brings a calm, structured approach to helping people learn and apply new skills.
Judo has been a constant thread in Aaron’s life, alongside decades as a motorcyclist. Its principles of respect, improvement and learning through failure continue to guide how he works.
At PeopleForward AI, Aaron helps clients move forward with clarity, confidence and practical support.
Key Qualifications
Kate Robinson
Kate leads education, research and compliance at PeopleForward AI, bringing a deep curiosity about how people learn, how organisations build trust, and what makes new knowledge genuinely useful. Her working life has moved through nursing, healthcare, music, research, university teaching, hospitality, bus driving and working as a deckhand on prawn trawlers. Each has shaped the way she understands and connects with people, building trust and creating learning that feels practical and human.
Proud granddaughter of a Stolen Generations woman, Kate’s approach to cultural safety is personal as well as professional, reflected in the respectful and welcoming spaces she creates. She brings a strong evidence base to her work, with practical experience in education, quality improvement and accreditation. Outside work, Kate finds joy in motorcycling and volunteering in a musical duo.
At PeopleForward AI, Kate helps clients move forward with confidence, care and practical purpose.
Key QualificationsContact us
Let's take the first step together
We’d love to hear how we can help you.